SPLM communicates over specific TCP/IP ports (commonly port 7502 or a custom-assigned port). If local or network firewalls block this traffic, the license request fails.
If these steps do not resolve the issue, you may need to check the Hardware Lock Error Log
The primary causes of a 7502 error fall into four categories: cadworx splm error 7502
If the connection is successful but the error persists, the keys themselves might be invalid. Open SPLM on the . Select Display > Key Status or Show Seats .
Scroll down to find the service. Check if the status says Running . SPLM communicates over specific TCP/IP ports (commonly port
The SPLM server is unreachable due to network or firewall issues.
Network firewalls or antivirus software on either the client or server side are blocking the connection. Open SPLM on the
If your CADWorx crashed previously, SPLM might think you are still using the license, preventing a new session from starting.
Select > Select License Machine for Client . Re-enter the correct Server Name and click OK . Attempt to restart CADWorx. Step 5: Validate the Machine ID
: Ensure that the SPLM executable ( pdlm.exe ) and the communication ports (typically TCP 5093 or as configured) are allowed through both the server and client firewalls. 4. Installation Order
Type the exact name or IP address of your license server and click .