This usually indicates a baud rate mismatch (for Serial connections) or an incorrect driver (ensure you aren't using a 58mm driver for this 80mm printer).
During installation, look for a button labeled or "Detect Port" .
Navigate to Printing Preferences > Advanced . Change the paper size setting from "58mm" to 80mm x Receipt . Conclusion Chaser Ch-e80 Print Driver
If using a network connection, you may need to manually add a "Standard TCP/IP Port" using the printer's IP address. Слон-Электроникс Maintenance & Troubleshooting Thermal Receipt Printer Operating Manual
. This software translates data from your Point of Sale (POS) system into commands the printer can understand. Below is a complete guide to downloading, installing, and troubleshooting this driver. Printer Specifications At A Glance This usually indicates a baud rate mismatch (for
Because Chaser printers use the industry-standard , the printer relies heavily on universal POS-80 driver packages if the brand-specific disk is lost. You can reliably source or substitute the driver through the following methods:
| Error Message | Likely Cause | Solution | | :--- | :--- | :--- | | | Corrupted download or missing INF file | Re-download from official source. Disable antivirus temporarily. | | “Device not migrated” (Windows) | Previous driver remnants | Use Print Management Console (printmanagement.msc) to remove all old Ch-e80 instances, then reinstall. | | Printer prints unknown symbols | Wrong driver (e.g., generic/text) | Delete the printer. Reinstall using the exact .inf file. Select “Ch-e80” not “Generic.” | | Jobs stuck in queue | USB cable or port conflict | Try a different USB port. Reset the printer (power cycle). Clear the queue manually. | | Paper size mismatch | Default page size not set | In Printer Properties > Preferences > Paper Size: set to 80mm x 297mm (or your label size). | | Blue light flashing but no print | Out of paper or sensor blocked | Load paper correctly. Clean the paper sensor with compressed air. | Change the paper size setting from "58mm" to 80mm x Receipt
If the printer is not cutting the paper after a receipt prints, look for the or Feed and Cut settings under the Device Settings or Advanced tab. Ensure it is set to Report [Cut] or Page [Cut] . 3. Print Density and Speed