If a new driver causes issues, system restore is your best safety net. Before any driver changes:
Ensure the checkmark matches the active virtual port assigned to the physical cable (e.g., USB001 or ESDPRT001 ). Common Troubleshooting Scenarios 1. Garbled Text and Incorrect Characters
Open a web browser and type http://localhost:631/ to access the CUPS interface. Add a new printer and select the connected USB device. chaser che80 print driver
Load an 80mm thermal paper roll into the paper compartment. Ensure the paper feeds from the bottom of the roll.
The printer is receiving raw data it cannot translate, signaling a corrupt or incorrect driver profile. If a new driver causes issues, system restore
If you continue to experience problems after trying these steps, contact Chaser technical support with your Windows Event Log error codes. A properly installed driver will keep your CHE80 printing crisp receipts, barcodes, and order tickets for years to come.
Go to Printer Properties > Ports tab. Check a different USB port checkbox (e.g., switch from USB001 to USB002 ), click Apply , and test again. Problem 3: Text is Too Faint or Blurry Garbled Text and Incorrect Characters Open a web
To download and install the Chaser Che80 print driver, follow these steps:
Select the : Select USB if you are connected directly, or assign a virtual USB port. Click "Install" or "Finish." Step 4: Verification Go to Control Panel > Devices and Printers .