Instead of physically plugging a USB drive into the TV, you can stream the files wirelessly over your home network. VIDAA TVs are excellent DLNA clients. Install or a free DLNA server on your home computer.
Use a computer program like Handbrake to re-encode the video files to H.264 video with AAC audio, which guarantees 100% compatibility with the VIDAA operating system. Alternative Fix: Setting Up a DLNA Media Server
Many users find themselves stuck when plugging in a flash drive, facing missing directories, unsupported file formats, or a completely unresponsive built-in media system. file manager on hisense vidaa smart tv fixed
Move your files back onto the newly formatted drive and plug it into the TV. 3. Use the Correct USB Port
Note: If the TV does not recognize the drive, ensure it is formatted as or NTFS [Source: Reddit]. 2. Best Alternative File Manager Apps on VIDAA Instead of physically plugging a USB drive into
A pop-up should appear. If it doesn't, press the Input button on your remote.
Before troubleshooting, it is vital to understand how VIDAA interacts with external hardware. Android-based TVs allow users to install third-party file explorers (like ES File Explorer or Solid Explorer) directly from the Google Play Store to browse system roots. Use a computer program like Handbrake to re-encode
If it is not on the home screen, open the (My Apps) and launch it from there. 2. Correct Your USB Drive Format
The VIDAA file manager will automatically hide files it cannot play to prevent system crashes. Ensure your files match these supported formats: MP4, MKV, AVI (using H.264 or HEVC/H.265 codecs). Audio: MP3, AAC, AC3. Photos: JPEG, PNG, BMP. 2. Check the USB Power Threshold
Follow these troubleshooting steps in order to resolve the file manager issues on your Hisense TV. 1. Perform a Cold Boot (Hard Reset) of the TV