are you trying to view at the exact same time?
: Recent updates to Hik-Connect (specifically v6.X and newer) introduced strict streaming resource tracking, causing the app to throw "Number of streaming channels exceeded limit" errors even when no other users are logged in. Step-by-Step Fixes for Hikvision Playback Errors 1. Perform a Power Cycle (Immediate Reset)
I can look up your specific hardware limits and give you the exact settings to change! are you trying to view at the exact same time
However, for current hardware, the limit is a physical wall. Trying to hack the firmware to remove it will void your warranty and likely crash the NVR due to RAM overflow.
Solving the "Maximum Number of Channels Under Playback Reached" Error on Hikvision Systems Perform a Power Cycle (Immediate Reset) I can
A simple restart can clear temporary memory issues (cache) that might be causing the processor to think it is overloaded. Preventative Tips for Large Systems
The quickest solution is to reduce the number of playback channels. When using an NVR locally: Solving the "Maximum Number of Channels Under Playback
) or sharing the device with multiple accounts can hit the connection ceiling.
: Ensure no one else is currently logged into the same recorder. Use Sub-Stream
If a mobile phone or computer suffers a sudden network drop while pulling a playback stream, the recorder might fail to properly close that slot. The NVR treats the inactive application as active, falsely caching the stream open until it hits its maximum channel allowance.
This error often appears even if you aren't viewing all your cameras, which can be frustrating. Why This Error Occurs