Having issues? Here is how to solve the most common problems reported by users.
Choose either or M-Track Plus MKII from the product list.
| Issue | Probable Cause | Potential Solutions | | :--- | :--- | :--- | | | Driver conflict, power management settings, or USB port issue. | Reinstall driver in compatibility mode (right-click installer > Properties > Compatibility > Run this program for Windows 7/8). Try a different USB port. Disable USB selective suspend in Power Options. | | "Code 10" error in Device Manager | The driver is installed but the device cannot start. Often due to an unsigned or corrupted driver. | Uninstall the device from Device Manager, unplug the interface, restart your PC, reinstall the driver, and then reconnect the interface. | | No sound from DAW or apps | Incorrect audio device selected within the software, or system audio not routed. | In your DAW (e.g., Pro Tools, Ableton Live), go to Preferences/Audio Settings and select "M-Track Quad ASIO Driver". Ensure the front panel monitor switch is set to "USB" to hear computer playback. | | Interface recognized but no input signal | Wrong input mode selected for your instrument/mic, or faulty cable. | Set the Inst/Line switch to "Inst" for passive pickups (guitar, bass) or "Line" for active pickups/keyboards/synths. For condenser mics, ensure the +48V Phantom Power switch is engaged. | m audio mtrack plus driver full
When the installer explicitly asks to connect the hardware, plug the USB cable into the M-Track Plus Restart your computer, even if not prompted. 3. Setting Up M-Track Plus in Your DAW
Follow the on-screen prompts, accept the license agreement, and wait for the files to copy. Step 4: Connect the Hardware Having issues
To get started, follow this step-by-step plan for a clean installation:
Don't let a missing file stand between you and your music. Update your drivers, check your buffer size, and start recording. | Issue | Probable Cause | Potential Solutions
Try a different USB port (preferably a USB 2.0 port if USB 3.0 fails). Avoid USB hubs. No Sound:
M-Audio M-Track Plus Driver Full: Complete Guide & Download M-Audio M-Track Plus Go to product viewer dialog for this item.