The osTicket team maintains a set of essential plugins that add production‑ready functionality. These are often bundled in container images and are rigorously tested with each release. The official plugin set includes:
Syncs osTicket with your company’s internal directory. Staff and clients can log in using their standard network credentials.
the plugin by clicking on its name in the list, setting the status to , and saving your changes. Popular Community Plugins
Installing a plugin in osTicket is straightforward, whether you are using a traditional LAMP stack or a containerised environment.
Moves attachments out of the database and stores them in a designated folder on your local server.
Keep your team connected by linking osTicket to your existing communication stack:
: Installs official translations to localize both the agent panel and the client portal for global teams.