Increase the user’s page limit inside your centralized print management platform or clear the restriction policy. 4. Dynamic Remote Spooler Routing Failures ( 0x00000709 )
PrintCopyInfo Suite v4.0+ / NextGen Print Drivers Last Updated: [Current Date] Author: Technical Documentation Team
If you have recently updated your firmware or print server, you may encounter these five new codes. Old troubleshooting guides will not fix them. printcopyinfo error codes new
These errors occur before a job even reaches the print queue. They indicate that the user, the workstation, or the print server failed to validate security clearances. Error 104: PCI_AUTH_TOKEN_EXPIRED
: Secure release printing failed due to bad authentication. Increase the user’s page limit inside your centralized
: Reset the user's print PIN in the print software portal and verify database replication status. Error 245 – QUOTA_EXCEEDED_COLOR
This guide breaks down the newest PrintCopyInfo error codes, explains their root causes, and provides step-by-step diagnostic actions to restore your enterprise print environment. Classification of New PrintCopyInfo Error Codes Old troubleshooting guides will not fix them
If you manage printers, print services, or support users who print regularly, new or changed PrintCopyInfo error codes can cause confusion. This post explains what the updated codes mean, likely causes, and clear steps to resolve them fast.
Once a month, perform a "soft reset" of the PrintCopyInfo service without rebooting the whole printer: